So, not only were PS3 owners subjected to a firmware update disaster, but early Dash Express adopters who recently downloaded and installed the JUN08 system update might experience constant rebooting after applying the update.  The kicker:  the only way to fix it is to have your device replaced.  Thankfully, the folks at Dash have consistently treated their customers very well.  This should mean an easy (and free) replacement.

We are writing to let you know that your Dash Express needs to be replaced in order to take advantage of all of our new features.  As one of the very first customers your device has some older hardware and software that has been updated in the final production devices.  If you attempt to install the June08 Update, your Dash Express may completely reboot every time you turn on the device.

Please call Dash Customer Service at (877) 500-3274 Monday - Friday, 9:00 am - 5:00 pm PT and we will process a no cost exchange for you.  Please ignore this email if you have already have contacted Dash Customer Service and had your device replaced since June 30, 2008.

We sincerely apologize for this inconvenience, and we thank you for being one of Dash’s first customers!